|
|
About Craft Catalog
We offer secure buying on all of our orders! Check back often to view new close out merchandise and other items.
100% Satisfaction Guaranteed
Our customer service is Number 1 and your satisfaction is guaranteed! If for any
reason you are not completely satisfied with your purchase of regular in-stock items
you may return it to us.
Please be sure to call us or send an email informing us of the problem before you send the
merchandise back. Also include a note with your invoice number, customer number, a
phone number where you can be reached, and why you are returning the item. Let us
know whether you would like a replacement or a refund (less any shipping costs).
Closeout items are non-returnable.
Shipping Information
We usually ship most orders within 24 to 48 hours. However, it can take a little longer during
peak holiday or rush seasons. We pride ourselves in quick and efficient service and strive
to put a RUSH on each and every order. We ship FedEx or USPS.
Shipping Charges
All regular orders shipped in the contiguous 48 states will be charged $7.95. Non rush orders of $100 and over get free shipping in the 48 contiguous states.
All orders shipped to Hawaii, Alaska and International destinations will be charged actual
shipping plus $5.00 for insurance and special handling. We will calculate your shipping
charges and email your total charges at the time of shipping. We will ship these orders via
air mail.
Payment Options - We Accept Visa, MasterCard and Discover Card.
|
|
|
